Who am I?

UX and Product Designer with 8+ years of experience across enterprise software, marketplace, and consulting work. Former Lead Designer who drove $400,000+ in revenue through marketplace and game design, cut new user churn by 35% withonboarding redesigns, and built a cross-platform design system. Conducted 30+ user testing sessions across freelance and in-house work. Strong technical background in QA, front-end collaboration, and data-driven research, with a focus on accessible,user-tested products. Seeking UX and product design roles.

With experience serving clients in both the private and public sector, I seek to blend the worlds of the analog and the digital to build organic human centered designs in a technology centered world.

Outside of the world of design, I love cats and dogs, exciting technology, being outside, and am fascinated by the world of music and creating my own. I love chatting about sound design and the magic of synthesizers and have taught myself to play guitar (poorly) and piano (also poorly).

My Work Experience:

SKILLS

  • Design: UX/UI design, product design, wireframing, prototyping, high-fidelity mockups, design systems, onboarding flows, Figma, Adobe Creative Suite, graphics, concept art

  • Research & Testing: User research, usability testing, Nielsen's 10 Usability Heuristics for interface design, A/B testing,competitive analysis, user feedback analysis, data-driven design, regression and QA testing

  • Product & Collaboration: Lean UX, Agile, SDLC, front-end collaboration with developers, stakeholder reporting, cross-functional communication, technical documentation

  • Technical: Working knowledge of HTML, CSS, and JavaScript; Git; Excel, Google Sheets, and the Microsoft Office suite; Windows and macOS; security and risk analysis background

  • AI Tools: Midjourney, Claude, and ChatGPT for design, development, and research

  • Accessibility: WCAG standards, universal design

EXPERIENCE

Asset Layer, Lead UX Designer (acquired by Buzzmint, 2024)
Oct. 2020 - October 2024

  • Led design for B2B and B2C enterprise software, including marketplace and game designs that drove $400,000+ inrevenue.

  • Launched onboarding revisions that lowered new user churn by 35%.

  • Designed high-fidelity mockups, interactive prototypes, and websites to improve usability.

  • Managed direct user feedback from an active community of hundreds of users, and managed design improvements based on that feedback and reported errors in collaboration with development teams.

  • Practiced lean UX and built and maintained a comprehensive design system for consistency and scalability across platforms.

IBM, Cognitive Process Transformation Consultant
Sep. 2018 - May 2020

  • Identified and documented defects in the IRS fraud detection system through test case design and execution, contributingto savings of millions of dollars for the agency.

  • Contributed to the design and testing of a fraud detection system that identified billions of dollars in fraudulent tax returns annually.

  • Developed and executed test cases to evaluate system components and verify functionality.

  • Gathered feedback directly from end users and turned it into iterative improvements to the interface and workflow.

Freelance UX Consultant Work
Dec. 2019 - Present

  • Led end-to-end UX design for diverse clients across financial, tech, and healthcare industries, from discovery and researchthrough concept art, prototyping, testing, and delivery.

  • Partnered with organizations including the International Monetary Fund, delivering solutions for B2B and B2Cenvironments.

  • Helped create initial product mockups for a regulated healthcare product that advanced to formal regulatory review.

  • Conducted user research and usability testing, then managed design improvements based on user feedback and errors uncovered.

  • Worked independently, managing scope, deadlines, and stakeholder reporting across multiple concurrent engagements.

MarketAxess, Qualitative Analysis Intern

May 2017 – Aug. 2017

  • Worked with Development and Business Analysis teams to create and test enhancements and resolve defects in the product platform and its web-based administrative application.

  • Developed regression reports and test scenarios for upcoming enhancements and bug fixes.

  • Maintained and enhanced the administrative web application used in the QA testing environment.

Penn State ITS, Consultant Supervisor

Dec. 2016 – May 2018

  • Promoted to Supervisor within ITS Lab Consulting.

  • Managed a team of consultants providing technical support for Penn State labs.

  • Evaluated consultant performance and provided advanced technical expertise for complex user issues.

Hyland (OnBase), Quality Assurance Intern, QA Admin Team

May 2016 – Aug. 2016

  • Performed QA testing on Hyland's OnBase application.

  • Supported the entire QA department and managed processing resources and virtual machines.

Penn State ITS, Computer Lab Consultant

Aug. 2015 – Dec. 2016

  • Diagnosed and resolved a wide variety of computer and technical issues for lab users.

  • Coordinated with supervisors and fellow consultants to provide consistent support across multiple labs on campus.